Frequently asked questions about hiring a car in Rwanda

Yes — we deliver and collect the car anywhere in the country at no charge: the airport, your hotel, or as far as Karongi and Rubavu. The car arrives with a full tank.

Unlimited kilometres in-country, insurance, roadside support and a full tank at handover. Fuel on the road, park fees and permits are quoted separately.

As soon as your dates are fixed. Cars are usually available at short notice, but gorilla permits and park lodges sell out in the dry seasons (June to September, December to February).

Yes. Weekly and monthly hire comes at reduced rates for expatriates, consultants and projects, with servicing and a replacement vehicle handled by our own workshop.

A licence held for two or more years is required, plus a refundable $500 deposit. An international permit helps but a valid national licence in English or French is accepted. We fit a local SIM and offline maps before you leave.

Yes, with cross-border papers arranged in advance for a small fee. Tell us the route when you book so the insurance and documents are in order.

The $35 a day covers the driver-guide, their meals and their accommodation on the road. You do not arrange or pay for a driver's room at the lodge — we do.

English, French and Kinyarwanda. Tell us if you need another language and we will do our best.

A Land Cruiser Prado for Volcanoes and Nyungwe, a pop-top Safari Land Cruiser with driver-guide for Akagera, and a RAV4 for Kigali, Lake Kivu and the tarmac routes. Families with bags usually take the seven-seat Fortuner.

Yes — ask for a child seat when you book and we fit it before delivery. There is a small daily charge.

Send us your flight number when you book. If the flight lands late, your driver waits at arrivals with the name board.

Yes. Musanze, Akagera, Nyungwe and Lake Kivu are all reachable the same day from the airport. Tell us the lodge and we quote the drive with the same driver.

Yes. We book gorilla and chimp permits, park fees and lodges at the operator rate, so the car, the permit and the room arrive as one written quote.

Volcanoes, Nyungwe and Lake Kivu are fine for self-drive in any of our 4x4s. For Akagera game drives we provide our own safari Land Cruiser with a driver-guide, which is what the park tracks and the sightings deserve — ask us before planning a self-drive game drive.

Tour prices are per person and include the permit or park fee, the vehicle with a driver-guide and the nights shown. Meals, tips and international flights are not included. We list every line on the written quote.

Every rental includes comprehensive insurance and roadside support. The refundable $500 deposit covers the excess on self-drive hires and is returned when the car comes back as it left. Full terms are on our insurance and damage policy page.

Call or WhatsApp the office — we answer 6am to 10pm, seven days. Roadside support is included, and we arrange a replacement vehicle if the car cannot continue.

30% holds the vehicle and lets us buy permits the same day. Pay by card, mobile money or bank transfer. No payment is taken online through the site.