Terms & Conditions

Thank you for choosing our Kigali Cars. By renting a car from us, you agree to the following terms and conditions:

  1. Driver Requirements: The minimum age to rent a car is 21 years. Drivers must have a valid driver’s license and an idenitity card in their name. Additional drivers must be at least 21 years old and meet the same requirements.

  2. Reservation: A reservation guarantees the vehicle class you requested, but not a specific vehicle. We reserve the right to substitute a similar or higher class vehicle.

  3. Payment: Payment is due at the time of rental. We accept all major credit cards or cash payments. A deposit MAY be required at the time of rental.

  4. Rental Period: Rentals are calculated on a 24-hour basis. If you return the car more than an hour late, you will be charged for an additional day.

  5. Insurance: Our rental cars are insured. However, you are responsible for any damage or loss to the car, regardless of fault. You may purchase additional insurance at the time of rental.

  6. Fuel: If you will receive the car with a full tank of fuel, you must return it with a full tank. If you return the car with less fuel, you will be charged a refueling fee.

  7. Prohibited Use: Smoking and pets are not allowed in our rental cars. The car may not be used for racing, off-road driving, towing, or any illegal purposes.

  8. Maintenance: You are responsible for checking and maintaining the car’s fluid levels and tire pressure during the rental period.

  9. Return: You must return the car to the same location you rented it from, unless other arrangements have been made in advance. If you return the car after hours, you are responsible for the car until the rental office opens.

  10. Additional Charges: You are responsible for any parking, tolls, or traffic violations incurred during the rental period. We reserve the right to charge additional fees for cleaning, repairs, and other expenses related to the rental.

By renting a car from us, you agree to abide by these terms and conditions. If you have any questions, please ask our rental staff before signing the rental agreement.